Customer Support Officer (English language)

Remote
PLEASE, APPLY FOR THIS POSITION ONLY IN CASE YOU ARE BASED IN CYPRUS

SDZ (Support Technologies and Services LTD) is a high-level customer support outsourcing company. We build meaningful connections between fintech companies and their traders.

Now we are looking for a Customer Support Officer to join our support team.
We speak 20 languages and help our clients reach users' needs and help them to understand all the peculiarities of trading. Our clients ask us a variety of questions starting from trading up to movie recommendations, so you won't be bored.

The schedule for this position is from Monday to Friday from 2.30 am until 11.00 am (Saturday and Sunday are days off) — GMT+3, Cyprus time

We are looking for a person who:

  • Writes and speaks English language fluently.
  • Has a stable Internet connection and follows a schedule meticulously.
  • Is able to communicate effectively with our clients and is able to determine the needs of a particular user and find a custom solution that suits him.
  • Is not afraid of difficulties.

Why should you choose us?

  • 13th salary
  • Medical insurance
  • Paid lunch and snacks or food allowance
  • Corporate life: master classes, lectures, and incredible parties (online and offline)
  • Professional, friendly, enjoyable, and positive work environment
  • Annual Sport Reimbursement Allowances & Gym Subscription

What about payment:

We offer 1500 euro (gross) as a monthly payment, 320 euro as food allowance per month and 720 euro as an Annual Sports reimbursement.

Send us your CV, we will be glad to learn more about you!
support@sdztechnologies.com
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